Public Information Specialist

Environmental Projects/ Transportation Projects

Hester Group is a woman-owned corporation specializing in environmental and transportation outreach services for federal and state agencies.  Hester Group currently has two full time positions to provide communications and outreach services for clients in the Southeast region of the U.S.

The positions entail keeping the community aware of transportation and environmental project developments and activities, and gathering and documenting feedback, questions and concerns from the public. Must have proven experience in customer service, media relations, coordinating and planning meetings and events, as well as working with the public, elected and appointed officials.


  • Maintain proactive communications with client agencies, project teams and other contract personnel to relay and help address public concerns and other pertinent information. Position includes attending progress and agency meetings.
  • Must write clearly, concisely and accurately to convey project information in fact sheets, newsletters, news releases and other documents. Work with graphic artists to develop eye-catching, impactful visuals to help convey key messages. Provide content and direction to help develop project digital communications via websites, social media, smartphone applications, etc. Make public presentations to officials, community groups and others.
  • Develop comprehensive Public Involvement Plans, Community Awareness Plans and other communications plans to identify stakeholders, engage the public in project development and to use various strategies to disseminate project information. Such plans must include conducting a community inventory of stakeholders on a project and creating a public contact database.
  • Position requires managing the database to track all public interactions and to generate mailing lists for distributing project information. Provide advance information of major project milestones and impacts to traffic to affected communities and leaders. Handle media interviews, tours and other activities as requested.


  • Bachelor’s Degree in Communications from an accredited college or university, plus three years of similar experience.
  • Previous work in transportation/environmental related projects is desired.
  • Proficient in computer software programs including Microsoft Office, particularly PowerPoint, Publisher and Excel.
  • Reliable transportation suitable for travel to regional site activities.


Roslyn Phillips, VP, at (904)739-2338 or by email at